Privacy Policy

01 Introduction

This Privacy Policy describes how Migro ("we," "us," or "our") collects, uses, and protects information when you use our WordPress migration plugin ("the Plugin").

02 Information We Collect

2.1 What we do NOT collect

Your WordPress content. We do not collect, store, or access your WordPress posts, pages, images, or any content data. All content migration happens directly between your WordPress installations.

2.2 What we DO collect

License & Account Information

• Email address (for license delivery and support)
• License key and activation status
• Site URLs where the plugin is activated
• Plugin version information

Usage Analytics (Pro versions, coming soon)

• Aggregated, anonymized usage data to help improve the product
• This is not yet collected; we will notify users before introducing it

Payment Information

• Payment processing is handled by Stripe
• We receive transaction confirmations but not payment details
• Stripe's privacy policy governs payment data

Founding Cohort Application Data

• Name, company, and website URL submitted via the founding cohort application form
• Use case description and plugins selected
• Newsletter subscription preference
• IP address and submission timestamp

API Request Logs

• License key, site URL, and IP address logged on license activation and deactivation
• A sample of validate and update-check requests (approximately 10%) for diagnostic purposes
• No content data is present in these logs

Support Communications

• Email correspondence for support requests
• Technical information you provide for troubleshooting

03 How We Use Information

3.1 License management

• Validate Pro license activations
• Enforce site limitations per plan
• Provide automatic updates to Pro users

3.2 Product improvement

• Analyze usage patterns to improve features
• Identify and fix technical issues
• Develop new features based on user needs

3.3 Customer support

• Respond to support requests
• Troubleshoot technical issues
• Provide product guidance

3.4 Communications

• Send license keys and renewal notices
• Notify about important updates or security issues
• Occasional product announcements (you can opt out)

04 Data Processing & Storage

4.1 Local processing

All WordPress content migration happens locally between your servers. The Plugin:

• Connects directly between your WordPress installations
• Processes content on your servers only
• Does not route content through our servers

4.2 Data storage

• License and account data stored on secure servers
• API request logs retained for diagnostic and abuse-prevention purposes
• Support communications retained for service quality
• We aim to delete inactive account data within 3 years of account closure

4.3 Data security

• Encryption in transit (HTTPS / TLS)
• Encryption at rest for sensitive data
• Regular security audits and updates
• Limited access on a need-to-know basis

05 Third-Party Services

5.1 Stripe (payment processing)

• Handles all payment transactions
• Subject to Stripe's privacy policy
• We receive transaction confirmations only

5.2 WordPress.org (free version)

• Free version distributed through WordPress.org
• Download statistics may be collected by WordPress.org
• Subject to WordPress.org's privacy policy

5.3 Email service provider

• Used for license delivery and support communications
• Email addresses processed according to their privacy policy

06 Your Rights & Choices

6.1 Access and portability

• Request a copy of your personal data
• Export your license and account information

6.2 Correction and deletion

• Update your email address or account information
• Request deletion of your account and data

6.3 Communication preferences

• Opt out of marketing communications
• Essential service communications cannot be disabled

6.4 Data processing objection

• Object to certain data processing activities
• May limit plugin functionality

07 Cookies & Tracking

7.1 Website cookies

• Essential cookies for website functionality
• Analytics cookies to improve user experience
• No advertising or tracking cookies

7.2 Plugin tracking

• No cookies or tracking in the free version
• Pro versions: optional usage analytics (coming soon)
• We will notify users before any tracking is introduced

08 International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Other legally recognized transfer mechanisms

09 Children's Privacy

Our Plugin is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10 Changes to This Policy

We may update this Privacy Policy from time to time. We will:

• Notify users of material changes via email
• Post updates on our website
• Update the "Last Updated" date
• Provide 30 days' notice for significant changes

11 Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing includes:

12 Data Protection Officer

For privacy-related inquiries, you can contact our Data Protection Officer at:

• Email: privacy@migro.dev
• Response time: within 30 days

13 Supervisory Authority

If you're in the EU and have concerns about our data processing, you have the right to lodge a complaint with your local supervisory authority.

14 Contact