1. Introduction
This Privacy Policy describes how Migro ("we," "us," or "our") collects, uses, and protects information when you use our WordPress migration plugin ("the Plugin").
2. Information We Collect
2.1 Information We DO NOT Collect
Your WordPress Content: We do not collect, store, or access your WordPress posts, pages, images, or any content data. All content migration happens directly between your WordPress installations.
2.2 Information We DO Collect
License and Account Information
- Email address (for license delivery and support)
- License key and activation status
- Site URLs where the plugin is activated
- Plugin version information
Usage Analytics (Pro Versions Only)
- Number of migrations performed (not content details)
- Plugin version and WordPress version
- Error logs (technical errors only, no content data)
- Feature usage statistics (which features are used)
Payment Information
- Payment processing is handled by Paddle.com
- We receive transaction confirmations but not payment details
- Paddle's privacy policy governs payment data: https://paddle.com/privacy/
Support Communications
- Email correspondence for support requests
- Technical information you provide for troubleshooting
3. How We Use Information
3.1 License Management
- Validate Pro license activations
- Enforce site limitations per plan
- Provide automatic updates to Pro users
3.2 Product Improvement
- Analyze usage patterns to improve features
- Identify and fix technical issues
- Develop new features based on user needs
3.3 Customer Support
- Respond to support requests
- Troubleshoot technical issues
- Provide product guidance
3.4 Communications
- Send license keys and renewal notices
- Notify about important updates or security issues
- Occasional product announcements (you can opt out)
4. Data Processing and Storage
4.1 Local Processing
All WordPress content migration happens locally between your servers. The Plugin:
- Connects directly between your WordPress installations
- Processes content on your servers only
- Does not route content through our servers
4.2 Data Storage
- License and account data stored on secure servers
- Usage analytics stored in anonymized form
- Support communications retained for service quality
- Data retention: 3 years after account closure
4.3 Data Security
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for sensitive data
- Regular security audits and updates
- Limited access on need-to-know basis
5. Third-Party Services
5.1 Paddle.com (Payment Processing)
- Handles all payment transactions
- Subject to Paddle's privacy policy
- We receive transaction confirmations only
5.2 WordPress.org (Free Version)
- Free version distributed through WordPress.org
- Download statistics may be collected by WordPress.org
- Subject to WordPress.org privacy policy
5.3 Email Service Provider
- Used for license delivery and support communications
- Email addresses processed according to their privacy policy
6. Your Rights and Choices
6.1 Access and Portability
- Request a copy of your personal data
- Export your license and account information
6.2 Correction and Deletion
- Update your email address or account information
- Request deletion of your account and data
6.3 Communication Preferences
- Opt out of marketing communications
- Essential service communications cannot be disabled
6.4 Data Processing Objection
- Object to certain data processing activities
- May limit plugin functionality
7. Cookies and Tracking
7.1 Website Cookies
- Essential cookies for website functionality
- Analytics cookies to improve user experience
- No advertising or tracking cookies
7.2 Plugin Tracking
- No cookies or tracking in the free version
- Pro versions: minimal usage analytics only
- Can be disabled in plugin settings
8. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Other legally recognized transfer mechanisms
9. Children's Privacy
Our Plugin is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will:
- Notify users of material changes via email
- Post updates on our website
- Update the "Last Updated" date
- Provide 30 days' notice for significant changes
11. Legal Basis for Processing (GDPR)
For users in the European Union, our legal basis for processing includes:
- Contract: License management and service delivery
- Legitimate Interest: Product improvement and support
- Consent: Marketing communications (where required)
- Legal Obligation: Tax and regulatory compliance
12. Data Protection Officer
For privacy-related inquiries, you can contact our Data Protection Officer at:
- Email: privacy@migro.dev
- Response time: Within 30 days
13. Supervisory Authority
If you're in the EU and have concerns about our data processing, you have the right to lodge a complaint with your local supervisory authority.
14. Contact Information
For questions about this Privacy Policy or our data practices:
- Email: privacy@migro.dev
- Support: support@migro.dev
- Website: https://migro.dev